ABOUT BY ROWEN
BY ROWEN is a small business specializing in handmade items, one of a kind garments and carefully selected preowned pieces.
At BY ROWEN we embrace the character of preowned items and used materials. Our focus lies in silhouette and fabric choice, ensuring each piece is both timeless and of quality.
Every item is one of a kind curated or handmade, created from carefully selected preowned pieces or repurposed materials - meaning no two are ever the same. By blending past and present, we offer clothing that is unique, considered and built to last.
Our goal is to offer you garments and accessories that stand the test of time, both in style and quality.
Each item is carefully crafted and selected in our workspace.
Thank you for being part of our journey.
OUR RETURN POLICY
BY ROWEN is a small business specializing in handmade items, one of a kind garments and carefully selected preowned pieces.
Because each item is unique and some have been pre-worn, we cannot accept returns due to minor stains, sizing issues, or personal preference. we kindly ask that you read our website thoroughly, as our detailed product descriptions are designed to help you make an informed decision.
Returns will only be processed if the item you receive does not match its description on our site or if it arrives damaged. Our commitment to sustainability means that every piece is treasured, and we work hard to minimize waste by ensuring that each garment finds the right home.
If you fave any questions or need assistance with your purchase, please do not hesitate to contact us. We are here to help guide you towards the perfect choice and ensure your shopping experience is as smooth as possible!
Please contact our customer service team at contactbyrowen@gmail.com, We'll guide you through the process.